Sources and official data
Cancellation instructions come from first-party help pages and terms. Government complaints and filings add context, but never replace verified instructions.
FCCSocrata API
CGB Consumer Complaints Data
Consumer-selected allegations are not verified by the FCC.
- Public access
- individual de-identified records
- Last checked
- August 24, 2026
CFPBOpen Data API
Consumer Complaint Database
Complaint data are not a statistical sample and do not establish wrongdoing.
- Public access
- published complaints and aggregates
- Last checked
- August 24, 2026
FTCannual public aggregates
Consumer Sentinel Network Data Book 2024
Reports are unverified and not based on a consumer survey.
- Public access
- aggregate only; raw reports restricted to law enforcement
- Last checked
- August 24, 2026
SECSEC submissions API and filing archive
EDGAR submissions and filings
Company disclosures are supporting evidence and do not directly measure cancellation difficulty.
- Public access
- public filings
- Last checked
- August 24, 2026
Cancellation-language checks
These CFPB counts are keyword matches within published Experian complaint narratives. They are directional signals, not verified cancellation outcomes, and phrases may appear in different contexts.
“cancel membership”514
“cancel subscription”204
“charged after cancel”557
“unable to cancel”408
What can—and cannot—change a score
Verified cancellation channel, steps, notice, fees, billing, refunds, and aftercare may determine a score.
FCC and CFPB complaints can guide research priorities, but allegations never add score points by themselves.
SEC filings can identify contracts, churn, or membership risks. They do not establish consumer instructions without corroboration.