Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
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How to cancel Costco
The Costco Primary Member can cancel at any warehouse membership counter or by calling Member Services. Costco publishes an immediate membership-fee refund option.
Last verified August 24, 2026 · Independent, not affiliated
30ModerateCancellation score
PATH AT A GLANCE4 steps
MethodWarehouse counter or phone
Required noticeNo advance notice stated.
Early termination feeNo cancellation fee stated.
Equipment returnReturn any membership cards if requested.
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
No advance notice stated.
Service and equipment are separate
Return any membership cards if requested.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
Copy-and-use cancellation wording
Replace the brackets with your details. Never send a password, full card number, or Social Security number.
Phone script
Call 1-800-774-2678.
Hello. Please cancel my Costco service effective [DATE]. My name is [FULL NAME], my account number is [ACCOUNT NUMBER], and my service address or account email is [ADDRESS OR EMAIL]. Please confirm the cancellation date, any final charge or refund, and anything I must return. Please also give me a confirmation number and send written confirmation. Before we finish, please confirm that automatic renewal and every add-on I named are turned off.
Email or chat message
Send this through the email, chat, contact form, or written-notice route listed in your agreement.
Subject: Cancellation request for account [ACCOUNT NUMBER] Hello, Please cancel my Costco service effective [DATE]. My name is [FULL NAME], my account number is [ACCOUNT NUMBER], and my service address or account email is [ADDRESS OR EMAIL]. Please confirm the cancellation date, any final charge or refund, and anything I must return. Please also give me a confirmation number and send written confirmation. Please reply in writing when the cancellation has been processed. Thank you, [FULL NAME]
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
The Primary Member must make the request.
- 02From the companyOfficial warning
Automatic-renewal refund timing can differ from full membership cancellation.
- 03Practical tipMatch the charge first
Confirm that Costco or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Membership access ends when cancellation is processed.
Refund policy
Costco states the membership fee is refunded if the member is dissatisfied; warehouse cancellation provides an immediate refund.
What proof to keep
Cancellation receipt • Refund record • Membership status
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Costco?
Call 1-800-774-2678. Follow this order: 1) Confirm the Primary Member; 2) Choose warehouse or phone; 3) Request cancellation and refund; 4) Keep the refund record. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Costco?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. The Primary Member must make the request. Automatic-renewal refund timing can differ from full membership cancellation.
When should I cancel Costco, and when will billing stop?
Timing rule: No advance notice stated. Billing outcome: Membership access ends when cancellation is processed. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Costco charge a fee or give me a refund?
Cancellation fee or remaining balance: No cancellation fee stated. Refund rule: Costco states the membership fee is refunded if the member is dissatisfied; warehouse cancellation provides an immediate refund. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund. Equipment: Return any membership cards if requested.
How do I prove that I cancelled Costco?
Keep cancellation receipt, refund record, membership status. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Costco keeps charging me?
First compare the charge date with the saved effective date. Contact Costco using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.