Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
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How to cancel Factor
Factor meal plans can be deactivated from Plan Settings on desktop or from account settings in the iOS app. Complete the change by the five-day delivery cutoff to avoid the next box.
Last verified August 24, 2026 · Independent, not affiliated
20EasyCancellation score
PATH AT A GLANCE4 steps
MethodWebsite or iOS app
Required noticeComplete deactivation by 11:59 p.m. Pacific five days before the scheduled delivery to avoid that box.
Early termination feeNo separate cancellation fee stated; an order past the cutoff can still be charged.
Equipment returnNone
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
Complete deactivation by 11:59 p.m. Pacific five days before the scheduled delivery to avoid that box.
A balance may survive cancellation
No separate cancellation fee stated; an order past the cutoff can still be charged.
Cancellation is not a refund
Deactivation does not automatically refund an order already processed; the terms and customer-care process control.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Skipping one week does not deactivate the subscription.
- 02From the companyOfficial warning
Deactivation can end promotional benefits that may not be restored on reactivation.
- 03Practical tipMatch the charge first
Confirm that Factor or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Future weekly deliveries stop indefinitely after deactivation, except an already-committed order.
Refund policy
Deactivation does not automatically refund an order already processed; the terms and customer-care process control.
What proof to keep
Deactivated-plan status • Upcoming-delivery status • Confirmation • Final charge
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Factor?
Start with the cancellation link above. Follow this order: 1) Open Plan Settings; 2) Start deactivation; 3) Continue past alternatives; 4) Verify the next delivery. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Factor?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Skipping one week does not deactivate the subscription. Deactivation can end promotional benefits that may not be restored on reactivation.
When should I cancel Factor, and when will billing stop?
Timing rule: Complete deactivation by 11:59 p.m. Pacific five days before the scheduled delivery to avoid that box. Billing outcome: Future weekly deliveries stop indefinitely after deactivation, except an already-committed order. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Factor charge a fee or give me a refund?
Cancellation fee or remaining balance: No separate cancellation fee stated; an order past the cutoff can still be charged. Refund rule: Deactivation does not automatically refund an order already processed; the terms and customer-care process control. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund.
How do I prove that I cancelled Factor?
Keep deactivated-plan status, upcoming-delivery status, confirmation, final charge. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Factor keeps charging me?
First compare the charge date with the saved effective date. Contact Factor using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.