The company providing the service may not control the charge. Identify the biller before following a cancellation route.
How to cancel Roblox Premium
Roblox Premium cancellation depends on where it was purchased. Web and desktop purchases cancel in Roblox Subscriptions; Apple and Google Play purchases use their stores.
Last verified August 24, 2026 · Independent, not affiliated
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
Cancel before the renewal date; Roblox recommends at least 24 hours before renewal.
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Mobile-app purchases cannot be cancelled inside Roblox and must use the app store.
- 02From the companyOfficial warning
A missing cancel button can mean the membership is already ending, currently renewing, one-time, or managed by a store.
- 03Practical tipMatch the charge first
Confirm that Roblox Premium or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
Benefits continue through the remainder of the paid period, then renewal and Premium benefits end.
Premium memberships and subscription purchases are non-refundable except where non-waivable law applies.
Purchasing account • Purchase platform • Cancel Renewal status • Expiration date
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Roblox Premium?
Start with the cancellation link above. Follow this order: 1) Identify the purchase platform; 2) Open subscription management; 3) Cancel renewal; 4) Verify the expiration date. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Roblox Premium?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Mobile-app purchases cannot be cancelled inside Roblox and must use the app store. A missing cancel button can mean the membership is already ending, currently renewing, one-time, or managed by a store.
When should I cancel Roblox Premium, and when will billing stop?
Timing rule: Cancel before the renewal date; Roblox recommends at least 24 hours before renewal. Billing outcome: Benefits continue through the remainder of the paid period, then renewal and Premium benefits end. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Roblox Premium charge a fee or give me a refund?
Cancellation fee or remaining balance: No cancellation fee stated. Refund rule: Premium memberships and subscription purchases are non-refundable except where non-waivable law applies. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund.
How do I prove that I cancelled Roblox Premium?
Keep purchasing account, purchase platform, cancel renewal status, expiration date. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Roblox Premium keeps charging me?
First compare the charge date with the saved effective date. Contact Roblox Premium using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.