How to cancel Tesla Premium Connectivity

Start with the cancellation link above. The quickest sequence is 1) Select the correct vehicle; 2) Open subscription management; 3) Cancel the subscription; 4) Save the receipt and end date; 5) Find your cancellation cutoff; 6) Make sure the charge is gone. Stay in the flow until you see an end date or receive written confirmation.

Gather the account holder’s name, account number, billing email or service address, and the date you want service to end. Then check your statement for the name of the company collecting payment. The subscription is tied to a vehicle and cannot be transferred. Monthly and annual payments are not prorated.

Cancel before the next monthly or annual renewal shown in the Tesla app. At the end of the current billing cycle after cancellation is processed. Give yourself time before the cutoff, save the end date shown on screen, and check the next statement for any charge already in progress.

Fees or a remaining balance: No cancellation fee is stated. Refunds: Tesla states Premium Connectivity receives no partial or full refund when cancelled between billing cycles. Ask support to list the final charge and any refund separately in writing.

Keep selected vehicle, plan and renewal date, invoices, cancellation confirmation, connectivity end date. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.

Compare the new charge with the effective date on your confirmation. Then contact Tesla Premium Connectivity with a short timeline showing the request, confirmation, promised end date, and charge. Ask for a written correction and any refund due. If that goes nowhere, send the same records to your payment provider and ask how long you have to dispute the charge.