For Whoop, use the cancellation route shown here. App deletion, logout, or account deletion can leave the paid subscription active.
Home / Health and wellness / Whoop
Checked against more than one source3 sources checked1 useful screenshot
How to cancel Whoop
WHOOP cancellation depends on the membership commitment. Annual and committed monthly plans can be scheduled to end after the commitment; a trial requires returning both the device and charger on time.
Last checked August 26, 2026We check the official route, billing timing, proof requirements and known exceptions. If something changed, tell us here.
15EasyCancellation score
Higher means harder to cancelHow the score works →NOT SURE WHERE TO START?
Choose the right cancellation route
The company that appears on your receipt or statement controls the steps.
START HERE
What to check before you cancel
Check these five details first. They are the parts most likely to cause an extra charge or a second attempt.
- Where to cancel
- Online account or billing page
- Deadline
- Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return.
- Money risk
- A committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies…
- Proof to keep
- Membership and commitment screen and Cancellation confirmation
- If it fails
- Save a screenshot of the failed account page before you contact support.
FASTEST WAY TO CANCEL
Start on the official cancellation page
Open Membership and Billing to identify WHOOP One, Peak, or Life, the billing date, and whether a 12-month commitment remains.
- How
- Online
- Time to set aside
- 10–15 minutes
- Watch for
- Deletion is not cancellation
Avoid these before you start
Match the cancellation route to the name on your receipt, card statement, or account page.
For Whoop, make sure add-ons, renewals, free accounts, stored payment methods and third-party billing are handled separately when they apply.
Keep membership and commitment screen, cancellation confirmation, membership end date until the next statement shows billing stopped.
IF THIS SOUNDS LIKE YOU
Pick the shortcut that fits your situation
These are the side issues that most often confuse a Whoop cancellation.
BEFORE YOU START
Know the deadline and final cost
How to cancelOnline
Cancel byCancel before renewal. Trial hardware must be mailed within seven days after requesting the return.
When billing stopsAt the commitment or current billing-period end shown after cancellation.
Possible fee or balanceA committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies when trial hardware is not returned.
RefundsWHOOP says prepaid memberships are not refundable. A member within 30 days of device receipt may follow the cancellation and return process for a refund.
Returns or final tasksTrial users must return both the WHOOP 5.0 device and charger. Keep the label and carrier receipt.
Save this proofMembership and commitment screen · Cancellation confirmation · Membership end date · Hardware return tracking
Checked August 26, 2026. We compared these details with WHOOP Support
Where people tend to get caught out
A quick read now can prevent an extra bill or a second call later.
Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
Missing the cutoff may mean another bill
Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return.
Cancellation may not clear the balance
A committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies when trial hardware is not returned.
Returning equipment is a separate job
Trial users must return both the WHOOP 5.0 device and charger. Keep the label and carrier receipt.
Ask about the refund separately
WHOOP says prepaid memberships are not refundable. A member within 30 days of device receipt may follow the cancellation and return process for a refund.
Do not leave without proof
Save the final status, effective date, and written confirmation. A submitted request may not be the finish line.
STEP BY STEP
Cancel Whoop
0 of 6 steps completeCheck each step as you go. Progress is saved on this device.
Small details that can save you trouble
Company rules are marked separately from our practical tips.
- 01Company ruleOfficial warning
A paused membership must be resumed before it can be cancelled.
- 02Company ruleOfficial warning
An undelivered device order must arrive and be activated before membership cancellation.
- 03Company ruleOfficial warning
New biometric data stops after membership ends, though historical data remains viewable.
- 04Practical tipRead the charge first
Look for Whoop, an app store, or another billing partner beside the charge. The name beside the payment tells you where to cancel.
- 05Practical tipTake a before screenshot
Capture the active plan, next billing date, and billing provider before changing anything.
- 06Practical tipSkip the search ads
Use the official link in this guide. A third-party cancellation service may ask for money or account details you do not need to share.
Fees, deadlines and what happens next
When billing stops
At the commitment or current billing-period end shown after cancellation.
Refund policy
WHOOP says prepaid memberships are not refundable. A member within 30 days of device receipt may follow the cancellation and return process for a refund.
What proof to keep
Membership and commitment screen • Cancellation confirmation • Membership end date • Hardware return tracking
IF IT DOES NOT WORK
What to do next
If Whoop requires a return, keep the receipt and serial numbers before you ask for a refund or dispute a charge.
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
What people usually want to know
What is the fastest way to cancel Whoop?
Start with the cancellation link above. The quickest sequence is 1) Check the membership and commitment; 2) Open Cancel Your Membership; 3) Choose the available end option; 4) Handle trial hardware immediately; 5) Find your cancellation cutoff; 6) Make sure the charge is gone. Stay in the flow until you see an end date or receive written confirmation.
What should I prepare before cancelling Whoop?
Gather the account holder’s name, account number, billing email or service address, and the date you want service to end. Then check your statement for the name of the company collecting payment. A paused membership must be resumed before it can be cancelled. An undelivered device order must arrive and be activated before membership cancellation.
When should I cancel Whoop, and when will billing stop?
Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return. At the commitment or current billing-period end shown after cancellation. Give yourself time before the cutoff, save the end date shown on screen, and check the next statement for any charge already in progress.
Will Whoop charge a fee or give me a refund?
Fees or a remaining balance: A committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies when trial hardware is not returned. Refunds: WHOOP says prepaid memberships are not refundable. A member within 30 days of device receipt may follow the cancellation and return process for a refund. Ask support to list the final charge and any refund separately in writing. Returns or final tasks: Trial users must return both the WHOOP 5.0 device and charger. Keep the label and carrier receipt.
How do I prove that I cancelled Whoop?
Keep membership and commitment screen, cancellation confirmation, membership end date, hardware return tracking. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Whoop keeps charging me?
Compare the new charge with the effective date on your confirmation. Then contact Whoop with a short timeline showing the request, confirmation, promised end date, and charge. Ask for a written correction and any refund due. If that goes nowhere, send the same records to your payment provider and ask how long you have to dispute the charge.
Check the original instructions
Company instructions and terms come first. If a link has moved or the steps no longer match, send us a correction.
Canceling Your Membership WHOOP Support · Checked August 26, 2026Company sourceBilling Renewal Cycle & Timeline WHOOP Support · Checked August 26, 2026Company sourceWhoop official account or cancellation route Whoop · Checked August 26, 2026Company sourceWHAT TO WATCH FOR
One cancellation issue we found
Current company instructions, regulator findings and customer reports are labeled separately. That way you can see what is official, what is reported and what is older context.
Cancel Whoop service and return the equipment separately
WHOOP cancellation depends on the membership commitment. Annual and committed monthly plans can be scheduled to end after the commitment; a trial requires returning both the device and charger on time. Timing: Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return. A committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies when trial hardware is not returned. At the commitment or current billing-period end shown after cancellation. After cancellation: Trial users must return both the WHOOP 5.0 device and charger. Keep the label and carrier receipt. A paused membership must be resumed before it can be cancelled. An undelivered device order must arrive and be activated before membership cancellation.
WHOOP Support · current corroborated evidence · Checked August 27, 2026
Read the original sourceIF YOU NEED HELP
Try your account firstWho to contact and what to ask for
- Phone
- We could not confirm a public number for this route
- Hours
- The sources we checked do not list hours
- Who to ask for
- Ask for membership services
- Menu path or request
- Check the membership and commitment → Open Cancel Your Membership → Choose the available end option → Handle trial hardware immediately
If the online route fails
The normal Whoop route is self-service. If the cancellation control is missing or fails, tell support: “I cannot complete the published online cancellation path. Please end renewal, confirm the effective date and final charge, and send written confirmation.”
Have this ready
- Account holder name and billing ZIP code
- Plan, membership or account identifier
- Requested cancellation date
- Membership and commitment screen
- Cancellation confirmation
- Membership end date
- Hardware return tracking
Before you end the call or chat
- Cancellation effective date
- Final charge or zero balance
- Cancellation confirmation
- Membership end date
- Hardware return tracking
If support does not fix itA phone number appears here only when we can confirm it in a company source. Ask for the team shown above rather than a particular employee.
See the next step AFTER YOU CANCEL
What happens to billing, refunds, and access
If the published rules leave something unanswered, you will see that instead of a guess.
- How much notice you need
- Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return.
- Last safe date to act
- Cancel before renewal. Trial hardware must be mailed within seven days after requesting the return.
- Money you may still owe
- A committed monthly member may owe all remaining commitment payments. WHOOP states a $110 restocking fee applies when trial hardware is not returned.
- Refunds and unused time
- WHOOP says prepaid memberships are not refundable. A member within 30 days of device receipt may follow the cancellation and return process for a refund.
- Equipment to return
- Trial users must return both the WHOOP 5.0 device and charger. Keep the label and carrier receipt.
- When the charges stop
- At the commitment or current billing-period end shown after cancellation.
- Proof that it is done
- Membership and commitment screen • Cancellation confirmation
- If another company bills you
- We did not find a separate third-party billing route
- Where the cancel option works
- The published route works in the app and on the web
LAST CHECKED
Guide history
We note meaningful changes to the cancellation process here. Found a moved button, new fee, or dead link? Report it.
Rechecked the cancellation route, timing, billing outcome, proof to keep and official links.
Published the company-specific cancellation guide from official material.
Did these steps work?
Choose the closest answer. Do not include personal information.