Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
How to cancel Chegg
Direct Chegg Study subscriptions cancel from the account’s subscription controls. Chegg requires a second orange Cancel Subscription confirmation and keeps access active for the rest of the paid period.
Last verified August 25, 2026 · Independent, not affiliated
15EasyCancellation score
PATH AT A GLANCE4 steps
MethodOnline
Required noticeCancel before the next renewal date shown in the account.
Early termination feeNo cancellation fee is stated for a recurring Chegg Study subscription.
Equipment returnRental textbooks and other products have separate return obligations.
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
Cancel before the next renewal date shown in the account.
Service and equipment are separate
Rental textbooks and other products have separate return obligations.
Cancellation is not a refund
The cancellation article does not promise a refund for the current paid period.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Pause Subscription and Cancel Subscription are different controls.
- 02From the companyOfficial warning
App-store purchases must be managed through the original store.
- 03Practical tipMatch the charge first
Confirm that Chegg or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Chegg says no further charge occurs after confirmation; access continues through the current billing period.
Refund policy
The cancellation article does not promise a refund for the current paid period.
What proof to keep
Cancelled subscription status • Confirmation screen or email • Current-period end date • Any rental return receipt
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Chegg?
Start with the cancellation link above. Follow this order: 1) Open the subscriptions page; 2) Find the subscription; 3) Confirm with the orange button; 4) Check the account status. Do not leave after merely submitting a request; continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Chegg?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Pause Subscription and Cancel Subscription are different controls. App-store purchases must be managed through the original store.
When should I cancel Chegg, and when will billing stop?
Timing rule: Cancel before the next renewal date shown in the account. Billing outcome: Chegg says no further charge occurs after confirmation; access continues through the current billing period. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Chegg charge a fee or give me a refund?
Cancellation fee or remaining balance: No cancellation fee is stated for a recurring Chegg Study subscription. Refund rule: The cancellation article does not promise a refund for the current paid period. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund. Equipment: Rental textbooks and other products have separate return obligations.
How do I prove that I cancelled Chegg?
Keep cancelled subscription status, confirmation screen or email, current-period end date, any rental return receipt. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Chegg keeps charging me?
First compare the charge date with the saved effective date. Contact Chegg using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.