For Ipsy, use the cancellation route shown here. App deletion, logout, or account deletion can leave the paid subscription active.
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How to cancel Ipsy
Cancel each IPSY membership online by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. Original, Extra, Ultimate, Beauty Boost, and prepaid annual plans do not all end together.
Last checked August 30, 2026We check the official route, billing timing, proof requirements and known exceptions. If something changed, tell us here.
15EasyCancellation score
Higher means harder to cancelHow the score works →NOT SURE WHERE TO START?
Choose the right cancellation route
The company that appears on your receipt or statement controls the steps.
START HERE
What to check before you cancel
Check these five details first. They are the parts most likely to cause an extra charge or a second attempt.
- Where to cancel
- Online account or billing page
- Deadline
- Finish by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. A later cancellation takes effect the…
- Money risk
- No separate cancellation fee is stated.
- Proof to keep
- List of active memberships and On-screen cancellation confirmation
- If it fails
- Save a screenshot of the failed account page before you contact support.
FASTEST WAY TO CANCEL
Start on the official cancellation page
Act before 11:59 p.m. Pacific on the 25th. In Account, list each active Original, Extra, Ultimate, Beauty Boost, quarterly, or annual membership so none is overlooked.
- How
- Online account
- Time to set aside
- 10–15 minutes
- Watch for
- Deletion is not cancellation
Avoid these before you start
Match the cancellation route to the name on your receipt, card statement, or account page.
For Ipsy, make sure add-ons, renewals, free accounts, stored payment methods and third-party billing are handled separately when they apply.
Keep list of active memberships, on-screen cancellation confirmation, cancellation timestamp until the next statement shows billing stopped.
IF THIS SOUNDS LIKE YOU
Pick the shortcut that fits your situation
These are the side issues that most often confuse a Ipsy cancellation.
BEFORE YOU START
Know the deadline and final cost
How to cancelOnline account
Cancel byFinish by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. A later cancellation takes effect the following month.
When billing stopsA cancellation completed by the cutoff skips the upcoming month's order. After the cutoff, that order proceeds and renewal stops for the following month.
Possible fee or balanceNo separate cancellation fee is stated.
RefundsIPSY states that orders are not refundable, returnable, or exchangeable. Cancelling an annual plan stops renewal but does not refund it; the remaining prepaid orders continue.
Returns or final tasksNo equipment return. Unredeemed points remain for up to 12 months but still expire one year after they were earned, and an active membership is required to redeem them.
Save this proofList of active memberships · On-screen cancellation confirmation · Cancellation timestamp · Status of each membership · Next shipment status · Beauty Boost status if applicable
Checked August 30, 2026. We compared these details with IPSY Help Center
Where people tend to get caught out
A quick read now can prevent an extra bill or a second call later.
Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
Expect a pause or discount offer
You may have to decline an offer before the final confirmation. Keep going until the account shows that renewal is off.
Cancellation may not clear the balance
No separate cancellation fee is stated.
Returning equipment is a separate job
No equipment return. Unredeemed points remain for up to 12 months but still expire one year after they were earned, and an active membership is required to redeem them.
Check every line and add-on
One cancellation may not end every active plan, line, shipment, or add-on.
Ask about the refund separately
IPSY states that orders are not refundable, returnable, or exchangeable. Cancelling an annual plan stops renewal but does not refund it; the remaining prepaid orders continue.
STEP BY STEP
Cancel Ipsy
0 of 6 steps completeCheck each step as you go. Progress is saved on this device.
Small details that can save you trouble
Company rules are marked separately from our practical tips.
- 01Company ruleOfficial warning
Original and Extra subscriptions must be cancelled separately.
- 02Company ruleOfficial warning
A pause or every-other-month frequency change is not a cancellation.
- 03Company ruleOfficial warning
Cancelling an annual plan prevents renewal but the prepaid boxes continue.
- 04Company ruleOfficial warning
Cancelling IPSY Extra also cancels Beauty Boost.
- 05Company ruleOfficial warning
An active base membership is required to keep IPSY Ultimate eligibility.
- 06Practical tipRead the charge first
Look for Ipsy, an app store, or another billing partner beside the charge. The name beside the payment tells you where to cancel.
Fees, deadlines and what happens next
When billing stops
A cancellation completed by the cutoff skips the upcoming month's order. After the cutoff, that order proceeds and renewal stops for the following month.
Refund policy
IPSY states that orders are not refundable, returnable, or exchangeable. Cancelling an annual plan stops renewal but does not refund it; the remaining prepaid orders continue.
What proof to keep
List of active memberships • On-screen cancellation confirmation • Cancellation timestamp • Status of each membership • Next shipment status • Beauty Boost status if applicable
IF IT DOES NOT WORK
What to do next
If the cancellation stalls, start with the situation that sounds closest to what happened with Ipsy.
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
What people usually want to know
What is the fastest way to cancel Ipsy?
Start with the cancellation link above. The quickest sequence is 1) Check the clock and list every membership; 2) Open the membership you want to end; 3) Complete the full cancellation flow; 4) Look for the success message; 5) Handle dependent add-ons; 6) Verify the next order and payment. Stay in the flow until you see an end date or receive written confirmation.
What should I prepare before cancelling Ipsy?
Gather the account holder’s name, account number, billing email or service address, and the date you want service to end. Then check your statement for the name of the company collecting payment. Original and Extra subscriptions must be cancelled separately. A pause or every-other-month frequency change is not a cancellation.
When should I cancel Ipsy, and when will billing stop?
Finish by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. A later cancellation takes effect the following month. A cancellation completed by the cutoff skips the upcoming month's order. After the cutoff, that order proceeds and renewal stops for the following month. Give yourself time before the cutoff, save the end date shown on screen, and check the next statement for any charge already in progress.
Will Ipsy charge a fee or give me a refund?
Fees or a remaining balance: No separate cancellation fee is stated. Refunds: IPSY states that orders are not refundable, returnable, or exchangeable. Cancelling an annual plan stops renewal but does not refund it; the remaining prepaid orders continue. Ask support to list the final charge and any refund separately in writing. Returns or final tasks: No equipment return. Unredeemed points remain for up to 12 months but still expire one year after they were earned, and an active membership is required to redeem them.
How do I prove that I cancelled Ipsy?
Keep list of active memberships, on-screen cancellation confirmation, cancellation timestamp, status of each membership, next shipment status, beauty boost status if applicable. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Ipsy keeps charging me?
Compare the new charge with the effective date on your confirmation. Then contact Ipsy with a short timeline showing the request, confirmation, promised end date, and charge. Ask for a written correction and any refund due. If that goes nowhere, send the same records to your payment provider and ask how long you have to dispute the charge.
Check the original instructions
Company instructions and terms come first. If a link has moved or the steps no longer match, send us a correction.
How do I cancel my IPSY subscription? IPSY Help Center · Checked August 30, 2026Company sourceI canceled my membership. Why did I get charged again? IPSY Help Center · Checked August 30, 2026Company sourceI canceled my annual membership. Will I get a refund? IPSY Help Center · Checked August 30, 2026Company sourceHow do I cancel Beauty Boost? IPSY Help Center · Checked August 30, 2026Company sourceWHAT TO WATCH FOR
2 cancellation issues we found
Current company instructions, regulator findings and customer reports are labeled separately. That way you can see what is official, what is reported and what is older context.
Each IPSY tier must be cancelled before the monthly cutoff
IPSY says cancellation must be completed by 11:59 PM Pacific on the 25th to affect the upcoming month. Original and Extra subscriptions must be cancelled separately, while Ultimate eligibility depends on an active base membership. List every active tier, cancel each one before the cutoff and require the final on-screen confirmation. Recheck the account page because cancelling one membership does not prove the others ended.
IPSY Help and Terms of Use · current corroborated evidence · Checked August 27, 2026
Read the original sourceReported complicated membership cancellation process
Deceptive Patterns · reviewed historical context · Checked August 27, 2026
Read the original sourceIF YOU NEED HELP
Try your account firstWho to contact and what to ask for
- Phone
- We could not confirm a public number for this route
- Hours
- The sources we checked do not list hours
- Who to ask for
- Ask for membership services
- Menu path or request
- Check the clock and list every membership → Open the membership you want to end → Complete the full cancellation flow → Look for the success message
If the online route fails
The normal Ipsy route is self-service. If the cancellation control is missing or fails, tell support: “I cannot complete the published online cancellation path. Please end renewal, confirm the effective date and final charge, and send written confirmation.”
Have this ready
- Account holder name and billing ZIP code
- Plan, membership or account identifier
- Requested cancellation date
- List of active memberships
- On-screen cancellation confirmation
- Cancellation timestamp
- Status of each membership
- Next shipment status
Before you end the call or chat
- Cancellation effective date
- Final charge or zero balance
- On-screen cancellation confirmation
If support does not fix itA phone number appears here only when we can confirm it in a company source. Ask for the team shown above rather than a particular employee.
See the next step AFTER YOU CANCEL
What happens to billing, refunds, and access
If the published rules leave something unanswered, you will see that instead of a guess.
- How much notice you need
- Finish by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. A later cancellation takes effect the following month.
- Last safe date to act
- Finish by 11:59 p.m. Pacific on the 25th to stop the upcoming month's order. A later cancellation takes effect the following month.
- Money you may still owe
- No separate cancellation fee is stated.
- Refunds and unused time
- IPSY states that orders are not refundable, returnable, or exchangeable. Cancelling an annual plan stops renewal but does not refund it; the remaining prepaid orders continue.
- Equipment to return
- No equipment return. Unredeemed points remain for up to 12 months but still expire one year after they were earned, and an active membership is required to redeem them.
- When the charges stop
- A cancellation completed by the cutoff skips the upcoming month's order. After the cutoff, that order proceeds and renewal stops for the following month.
- Proof that it is done
- On-screen cancellation confirmation • Status of each membership • Next shipment status • Beauty Boost status if applicable
- If another company bills you
- We did not find a separate third-party billing route
- Where the cancel option works
- The published route works in the app and on the web
LAST CHECKED
Guide history
We note meaningful changes to the cancellation process here. Found a moved button, new fee, or dead link? Report it.
Rebuilt the guide from current IPSY help pages, adding the precise monthly cutoff, full account flow, annual-plan outcome, separate memberships, Beauty Boost dependency and points consequence.
Rechecked the subscription terms, membership-specific cancellation steps and monthly cutoff.
Rechecked the cancellation route, timing, billing outcome, proof to keep and official links.
Published the company-specific cancellation guide from official material.
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