Billing-owner detour
The company providing the service may not control the charge. Identify the biller before following a cancellation route.
Home / Streaming and entertainment / Mubi
How to cancel Mubi
Web-billed MUBI subscriptions cancel in Subscription Settings and retain already-paid time. Roku and other store purchases must be managed with the original billing platform.
Last verified August 24, 2026 · Independent, not affiliated
10EasyCancellation score
PATH AT A GLANCE4 steps
MethodOnline or billing-platform settings
Required noticeCancel before the next billing date; MUBI states web subscriptions can be cancelled at any time.
Early termination feeNo cancellation fee stated.
Equipment returnNone
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
Cutoff can trigger another charge
Cancel before the next billing date; MUBI states web subscriptions can be cancelled at any time.
A balance may survive cancellation
No cancellation fee stated.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
A paused membership resumes automatically and charges again when the pause ends unless it is cancelled.
- 02From the companyOfficial warning
Roku and other third-party purchases must be cancelled in that billing account.
- 03Practical tipMatch the charge first
Confirm that Mubi or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Future renewal stops and paid access remains through the already-purchased period.
Refund policy
Subscriptions are non-refundable under MUBI's terms; suspected errors can be submitted to support@mubi.com for review.
What proof to keep
Billing channel • Cancelled status • Expiration date • Confirmation
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Mubi?
Start with the cancellation link above. Follow this order: 1) Identify the billing channel; 2) Open subscription settings; 3) Cancel the subscription; 4) Verify remaining access. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Mubi?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. A paused membership resumes automatically and charges again when the pause ends unless it is cancelled. Roku and other third-party purchases must be cancelled in that billing account.
When should I cancel Mubi, and when will billing stop?
Timing rule: Cancel before the next billing date; MUBI states web subscriptions can be cancelled at any time. Billing outcome: Future renewal stops and paid access remains through the already-purchased period. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Mubi charge a fee or give me a refund?
Cancellation fee or remaining balance: No cancellation fee stated. Refund rule: Subscriptions are non-refundable under MUBI's terms; suspected errors can be submitted to support@mubi.com for review. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund.
How do I prove that I cancelled Mubi?
Keep billing channel, cancelled status, expiration date, confirmation. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Mubi keeps charging me?
First compare the charge date with the saved effective date. Contact Mubi using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.