Deletion is not cancellation
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How to cancel Planet Fitness
Planet Fitness now supports online cancellation through the member portal, while mail and an in-person request at the home club remain official alternatives.
Last verified August 24, 2026 · Independent, not affiliated
30ModerateCancellation score
PATH AT A GLANCE4 steps
MethodOnline
Required noticeFor monthly billing on the 17th, the club must receive notice by the 10th; annual-fee avoidance generally requires receipt by the 25th of the prior month
Early termination feeA $58 buyout may apply to a membership ended before its minimum term
Equipment returnNone
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
For monthly billing on the 17th, the club must receive notice by the 10th; annual-fee avoidance generally requires receipt by the 25th of the prior month
A balance may survive cancellation
A $58 buyout may apply to a membership ended before its minimum term
Cancellation is not a refund
Not confirmed; club and agreement rules apply
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Policies can vary by location and local law.
- 02From the companyOfficial warning
Mail should be sent early enough to be received by the deadline.
- 03Practical tipMatch the charge first
Confirm that Planet Fitness or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
After the notice timing required by the home club
Refund policy
Not confirmed; club and agreement rules apply
What proof to keep
Final confirmation • Effective date • Last bill or receipt
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Planet Fitness?
Start with the cancellation link above. Follow this order: 1) Sign in to your account; 2) Open membership management; 3) Review timing and buyout; 4) Submit and save proof. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Planet Fitness?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Policies can vary by location and local law. Mail should be sent early enough to be received by the deadline.
When should I cancel Planet Fitness, and when will billing stop?
Timing rule: For monthly billing on the 17th, the club must receive notice by the 10th; annual-fee avoidance generally requires receipt by the 25th of the prior month Billing outcome: After the notice timing required by the home club Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Planet Fitness charge a fee or give me a refund?
Cancellation fee or remaining balance: A $58 buyout may apply to a membership ended before its minimum term Refund rule: Not confirmed; club and agreement rules apply Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund.
How do I prove that I cancelled Planet Fitness?
Keep final confirmation, effective date, last bill or receipt. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Planet Fitness keeps charging me?
First compare the charge date with the saved effective date. Contact Planet Fitness using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.