How to cancel Planet Fitness

Start with the cancellation link above. The quickest sequence is 1) Sign in to your account; 2) Open membership management; 3) Review timing and buyout; 4) Submit and save proof; 5) See what has already been billed; 6) Check the next statement. Stay in the flow until you see an end date or receive written confirmation.

Gather the account holder’s name, account number, billing email or service address, and the date you want service to end. Then check your statement for the name of the company collecting payment. Policies can vary by location and local law. Mail should be sent early enough to be received by the deadline.

For monthly billing on the 17th, the club must receive notice by the 10th; annual-fee avoidance generally requires receipt by the 25th of the prior month After the notice timing required by the home club Give yourself time before the cutoff, save the end date shown on screen, and check the next statement for any charge already in progress.

Fees or a remaining balance: A $58 buyout may apply to a membership ended before its minimum term Refunds: The sources we checked do not state a clear refund or prorating rule. Ask support to list the final charge and any refund separately in writing.

Keep final confirmation, effective date, last bill or receipt. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.

Compare the new charge with the effective date on your confirmation. Then contact Planet Fitness with a short timeline showing the request, confirmation, promised end date, and charge. Ask for a written correction and any refund due. If that goes nowhere, send the same records to your payment provider and ask how long you have to dispute the charge.