Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
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How to cancel Scentbird
Monthly Scentbird plans can be cancelled in the mobile app; web users can contact support. Multi-month commitments stop renewing but generally continue through their term.
Last verified August 24, 2026 · Independent, not affiliated
62HardCancellation score
PATH AT A GLANCE4 steps
MethodMobile app or support
Required noticeCancel at least one day before the next billing date; Scentbird says processing may take up to seven business days.
Early termination feeNo separate fee stated, but term-plan payments remain due through the commitment.
Equipment returnNone
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
Cancel at least one day before the next billing date; Scentbird says processing may take up to seven business days.
A balance may survive cancellation
No separate fee stated, but term-plan payments remain due through the commitment.
Add-ons may need separate action
Review every active plan, line, add-on, or shipment rather than assuming one cancellation ends everything.
Cancellation is not a refund
A refund may be offered if an order has not processed; otherwise term-plan payments are generally non-refundable.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Cancel add-ons separately if keeping the fragrance plan.
- 02From the companyOfficial warning
Cancelling the fragrance plan also cancels associated add-ons.
- 03Practical tipMatch the charge first
Confirm that Scentbird or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Monthly renewal stops after cancellation; committed plans end after the prepaid or contracted term.
Refund policy
A refund may be offered if an order has not processed; otherwise term-plan payments are generally non-refundable.
What proof to keep
Plan term • Support request • Cancellation email • Final order status
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Scentbird?
Start with the cancellation link above. Follow this order: 1) Check the billing date and term; 2) Cancel in the app; 3) Contact support when needed; 4) Keep the email. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Scentbird?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Cancel add-ons separately if keeping the fragrance plan. Cancelling the fragrance plan also cancels associated add-ons.
When should I cancel Scentbird, and when will billing stop?
Timing rule: Cancel at least one day before the next billing date; Scentbird says processing may take up to seven business days. Billing outcome: Monthly renewal stops after cancellation; committed plans end after the prepaid or contracted term. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Scentbird charge a fee or give me a refund?
Cancellation fee or remaining balance: No separate fee stated, but term-plan payments remain due through the commitment. Refund rule: A refund may be offered if an order has not processed; otherwise term-plan payments are generally non-refundable. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund.
How do I prove that I cancelled Scentbird?
Keep plan term, support request, cancellation email, final order status. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Scentbird keeps charging me?
First compare the charge date with the saved effective date. Contact Scentbird using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.