Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
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How to cancel Simplisafe
SimpliSafe professional monitoring can be cancelled by the account owner through support, with online cancellation available in some states.
Last verified August 24, 2026 · Independent, not affiliated
22EasyCancellation score
PATH AT A GLANCE4 steps
MethodChat, phone, or online where available
Required noticeSimpliSafe does not state one universal notice deadline in the cited help article; confirm the effective date before ending the contact.
Early termination feeNo cancellation fee is stated in the cited help article.
Equipment returnThe cited help article does not state an equipment-return requirement.
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
SimpliSafe does not state one universal notice deadline in the cited help article; confirm the effective date before ending the contact.
Service and equipment are separate
The cited help article does not state an equipment-return requirement.
Cancellation is not a refund
The cited help article does not state a refund rule; ask before confirming.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Only the Account Owner may cancel.
- 02From the companyOfficial warning
Online cancellation is limited to certain states and operating hours.
- 03From the companyOfficial warning
Safe Word verification may be required.
- 04Practical tipMatch the charge first
Confirm that Simplisafe or the billing partner in this guide matches the charge on your statement.
- 05Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 06Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
Fees, deadlines and what happens next
When billing stops
On the effective cancellation date confirmed by SimpliSafe.
Refund policy
The cited help article does not state a refund rule; ask before confirming.
What proof to keep
Confirmation email • Confirmed effective date
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Simplisafe?
Start with the cancellation link above. Follow this order: 1) Use the account owner’s profile; 2) Request cancellation; 3) Verify the account; 4) Save confirmation. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Simplisafe?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Only the Account Owner may cancel. Online cancellation is limited to certain states and operating hours.
When should I cancel Simplisafe, and when will billing stop?
Timing rule: SimpliSafe does not state one universal notice deadline in the cited help article; confirm the effective date before ending the contact. Billing outcome: On the effective cancellation date confirmed by SimpliSafe. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Simplisafe charge a fee or give me a refund?
Cancellation fee or remaining balance: No cancellation fee is stated in the cited help article. Refund rule: The cited help article does not state a refund rule; ask before confirming. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund. Equipment: The cited help article does not state an equipment-return requirement.
How do I prove that I cancelled Simplisafe?
Keep confirmation email, confirmed effective date. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Simplisafe keeps charging me?
First compare the charge date with the saved effective date. Contact Simplisafe using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.