Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
How to cancel ADT
Online-purchased ADT monitoring may expose a cancellation form in MyADT or ADT+. Other accounts must cancel through ADT by phone after checking the contract end date.
Last verified August 24, 2026 · Independent, not affiliated
80Very hardCancellation score
PATH AT A GLANCE4 steps
MethodOnline when eligible, otherwise phone
Required noticeContract-specific; review the signed agreement
Early termination feeA remaining contract balance or early termination charge may apply
Equipment returnConfirm whether installed or financed equipment has a remaining obligation
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
Contract-specific; review the signed agreement
A balance may survive cancellation
A remaining contract balance or early termination charge may apply
Service and equipment are separate
Confirm whether installed or financed equipment has a remaining obligation
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Moving or disabling monitoring does not cancel the contract.
- 02Practical tipMatch the charge first
Confirm that ADT or the billing partner in this guide matches the charge on your statement.
- 03Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 04Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 05Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
- 06Practical tipSave proof outside the app
Keep final confirmation, effective date, last bill or receipt where account closure cannot erase it.
Fees, deadlines and what happens next
When billing stops
On the effective date confirmed by ADT
Refund policy
Agreement and jurisdiction control
What proof to keep
Final confirmation • Effective date • Last bill or receipt
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel ADT?
Start with the cancellation link above. Follow this order: 1) Locate the contract end date; 2) Use the eligible channel; 3) Request the exact end date; 4) Keep written confirmation. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling ADT?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Moving or disabling monitoring does not cancel the contract.
When should I cancel ADT, and when will billing stop?
Timing rule: Contract-specific; review the signed agreement Billing outcome: On the effective date confirmed by ADT Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will ADT charge a fee or give me a refund?
Cancellation fee or remaining balance: A remaining contract balance or early termination charge may apply Refund rule: Agreement and jurisdiction control Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund. Equipment: Confirm whether installed or financed equipment has a remaining obligation
How do I prove that I cancelled ADT?
Keep final confirmation, effective date, last bill or receipt. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if ADT keeps charging me?
First compare the charge date with the saved effective date. Contact ADT using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.