Deletion is not cancellation
Removing an app, deleting a profile, returning equipment, or stopping payment may not terminate the subscription.
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How to cancel Starlink
Starlink service can be cancelled online from the subscription controls. Timing is tied to UTC billing, and rented kits must be returned within 30 days.
Last verified August 24, 2026 · Independent, not affiliated
35ModerateCancellation score
PATH AT A GLANCE4 steps
MethodWebsite or app
Required noticeCancel before 12:00 a.m. UTC on the billing day and before the next invoice is generated; later changes move to the following billing day.
Early termination feeA service commitment or change fee may apply to an applicable plan; a rented kit not returned within 30 days can be charged at full retail price.
Equipment returnReturn a rented Starlink Kit in good condition within 30 days. Purchased equipment remains yours unless separately returned or transferred.
Problems you may run into
These warnings come from the company’s published cancellation process. Prepare for them before you contact support or start the online steps.
Cutoff can trigger another charge
Cancel before 12:00 a.m. UTC on the billing day and before the next invoice is generated; later changes move to the following billing day.
A balance may survive cancellation
A service commitment or change fee may apply to an applicable plan; a rented kit not returned within 30 days can be charged at full retail price.
Service and equipment are separate
Return a rented Starlink Kit in good condition within 30 days. Purchased equipment remains yours unless separately returned or transferred.
Cancellation is not a refund
Service fees are generally not refunded; qualifying equipment purchases may have a 30-day return right under the terms.
The last screen matters
Do not stop at a submitted request. Keep the final status, effective date, and written confirmation.
EXACT CHECKLIST
Cancellation steps
Tips and warnings
These warnings come from the company’s current rules. Our tips help you avoid common mistakes. Warnings are based on the company’s published process and our practical review.
- 01From the companyOfficial warning
Reactivation depends on service availability and capacity.
- 02From the companyOfficial warning
Removing or transferring hardware is separate from cancelling the service line.
- 03Practical tipMatch the charge first
Confirm that Starlink or the billing partner in this guide matches the charge on your statement.
- 04Practical tipScreenshot the starting status
Capture the active plan, next billing date, and billing provider before making changes.
- 05Practical tipUse the direct link
Use the direct link in this guide. Avoid search ads and services that charge to cancel for you.
- 06Practical tipFinish every confirmation
Continue until the account explicitly says cancelled, expires on a date, or automatic renewal is off.
Fees, deadlines and what happens next
When billing stops
Service remains active through the date already paid for and is removed from future billing cycles.
Refund policy
Service fees are generally not refunded; qualifying equipment purchases may have a 30-day return right under the terms.
What proof to keep
Cancellation status • Paid-through date • Return label and tracking if rented • Final invoice
If the company keeps charging
- Confirm the cancellation date and save your proof.
- Contact the company using the link or number above.
- Ask for written confirmation and a refund when appropriate.
- If unresolved, contact your payment provider promptly about dispute options.
Cancellation FAQs
What is the fastest way to cancel Starlink?
Start with the cancellation link above. Follow this order: 1) Open the subscription; 2) Cancel Service; 3) Check the UTC billing cutoff; 4) Handle the Starlink Kit. Do not leave after merely submitting a request—continue until you can see an effective date or receive confirmation.
What should I prepare before cancelling Starlink?
Have the account holder’s name, account number, billing email or service address, and requested end date ready. Check the company name on your statement so you use the correct billing route. Reactivation depends on service availability and capacity. Removing or transferring hardware is separate from cancelling the service line.
When should I cancel Starlink, and when will billing stop?
Timing rule: Cancel before 12:00 a.m. UTC on the billing day and before the next invoice is generated; later changes move to the following billing day. Billing outcome: Service remains active through the date already paid for and is removed from future billing cycles. Act before the stated cutoff, save the displayed end date, and check the next statement rather than assuming the request stopped an already scheduled charge.
Will Starlink charge a fee or give me a refund?
Cancellation fee or remaining balance: A service commitment or change fee may apply to an applicable plan; a rented kit not returned within 30 days can be charged at full retail price. Refund rule: Service fees are generally not refunded; qualifying equipment purchases may have a 30-day return right under the terms. Ask the company to state the final charge and refund separately in writing; cancellation alone does not automatically create a refund. Equipment: Return a rented Starlink Kit in good condition within 30 days. Purchased equipment remains yours unless separately returned or transferred.
How do I prove that I cancelled Starlink?
Keep cancellation status, paid-through date, return label and tracking if rented, final invoice. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.
What should I do if Starlink keeps charging me?
First compare the charge date with the saved effective date. Contact Starlink using the link or contact details above and send one clear timeline: cancellation request, confirmation, promised end date, and new charge. Ask for written correction and a refund. If the company does not resolve it, promptly give the same evidence to your payment provider and ask about its dispute deadline.