How to cancel Thrive Market

Start with the cancellation link above. The quickest sequence is 1) Check the renewal and recurring shipments; 2) Open the official cancellation route; 3) State that renewal must end; 4) Save the final status; 5) Check the renewal date; 6) Save the cancellation record. Stay in the flow until you see an end date or receive written confirmation.

Gather the account holder’s name, account number, billing email or service address, and the date you want service to end. Then check your statement for the name of the company collecting payment. Thrive Market does not offer a membership pause. Changing or pausing Recurring Shipments does not cancel membership.

Cancel before the billing date shown in membership details. The upcoming membership renewal stops after cancellation; current access follows the membership term. Give yourself time before the cutoff, save the end date shown on screen, and check the next statement for any charge already in progress.

Fees or a remaining balance: No separate cancellation fee is stated. Refunds: A new annual member can contact Member Services within 30 days of starting for a full annual-fee refund. Monthly members can stop future renewals before the billing date. Gift memberships are not refundable. Ask support to list the final charge and any refund separately in writing.

Keep membership billing date, chat transcript or account confirmation, cancelled-renewal status, recurring-shipment status. Save copies outside the company’s app or account in case access disappears. Your proof should show the request date, effective date, affected service, and confirmation or reference number.

Compare the new charge with the effective date on your confirmation. Then contact Thrive Market with a short timeline showing the request, confirmation, promised end date, and charge. Ask for a written correction and any refund due. If that goes nowhere, send the same records to your payment provider and ask how long you have to dispute the charge.